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Terms Conditions That Cover Your Account

These terms set out exactly what you agree to when you open a wager23 account and use our lobby — from how deposits through PayPal, Venmo, and Play+ are handled, to how withdrawals are processed and what happens when you contact support.

PayPal, Venmo & Play+ coveredState eligibility appliesAccount security outlinedWithdrawal rules includedContact paths listed
wager23 Terms Conditions That Cover Your Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these terms raises a question about your account, a pending withdrawal, or how your payment method is handled, our support team can walk you through it. Reach out through any of the channels below — live chat is the quickest path for time-sensitive questions about deposits via PayPal or Venmo.

Live Chat Open the chat widget from any page in your account dashboard. It connects you directly to an agent who can pull up your transaction history and terms-related account notes.
Email Support Send your terms or account question to our support address from your registered email. Include your account ID so we can locate your file without extra back-and-forth.
Help Center Our Help Center articles cover withdrawal verification steps, payment-method rules for Play+, and account suspension appeals — all tied directly to these terms.
ACCOUNT INTEGRITY

How We Handle Your Data and Account Security

These terms are backed by concrete account-level protections. We do not share your personal data with third parties outside what is required to process payments through PayPal, Venmo, or Play+ and to meet state reporting obligations. Your account session is protected by SSL encryption, and we require identity verification before any withdrawal is released — typically a government-issued ID matched against the name on your payment method. You can request a copy of the data we hold on your account, or ask us to correct it, by contacting support via email.

Data Handling

We collect only what is needed to run your account — name, email, payment method details, and wagering history. That data is never sold. Retention follows applicable state law.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see which sections of the platform you use most. You can manage cookie preferences through your browser settings at any time.

Account Security

Every login triggers a one-time passcode to your registered mobile number or email. If you see activity you do not recognize, lock your account immediately from the security settings tab.

Requesting Changes

To update your registered name, payment method, or email address, contact support with a copy of your ID. Changes to payment details require re-verification before the next withdrawal.

Common Questions About These Terms

These are the questions we hear most when people are reading through the terms for the first time. If yours is not here, live chat or email support can pull the exact clause that applies to your account situation.

Yes. Access to sports betting and online gaming on wager23 depends on whether your state permits it under local law. Players in states where it is not yet legal may find certain features restricted at the account level.

A chargeback opens a payment-dispute investigation under our terms. Your account is placed on hold during the review, and access to pending withdrawals is suspended until the dispute is resolved.

No. Your account is strictly personal. Sharing login credentials or funding an account on someone else's behalf violates these terms and is grounds for immediate suspension without a prior warning.

Email support from your registered address and include your account ID. We will compile and send your data file within the timeframe required by applicable law in your state.

We update the terms whenever platform rules or state eligibility changes. The effective date at the bottom of the page reflects the latest version. Continuing to use your account after that date means you accept the revised terms.

You will need to submit a government-issued ID that matches the name on your PayPal, Venmo, or Play+ account. Verification is a one-time step unless your payment method or registered name changes.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.